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1. #PUNCH PROFESSIONAL HOME DESIGN SUITE PLATINUM UPDATE INSTALL#
2. #PUNCH PROFESSIONAL HOME DESIGN SUITE PLATINUM UPDATE UPDATE#

I applied the patch and the software starts normally and I could open a file from the previous installation but the program stops working and is closed by Windows when entering the 3D view under both Clean Boot or normal startup conditions.

#PUNCH PROFESSIONAL HOME DESIGN SUITE PLATINUM UPDATE UPDATE#

Not long after this I received an email from the support from with a link to an update patch. The same error occurred so I uninstalled then reinstalled while in the Clean Boot environment, but the same issue still occurred. With the program still installed I performed the Clean Boot as directed with the non Microsoft services and all startup tasks disabled, then restarting.

#PUNCH PROFESSIONAL HOME DESIGN SUITE PLATINUM UPDATE INSTALL#

So far I have had no success and have also tried all the suggested actions on the support site but with the same result.īelow are details of the fault which is quite consistent in all the attempts I have made to install and run the software.įaulting application name: PunchHomeNGBlue.exe, version: 16.0.2.0, time stamp: 0x4f073919įaulting module name: KERNE元2.DLL, version: 6.0, time stamp: 0x5632d9fdįaulting application start time: 0x01d1fb761f6a149cįaulting application path: C:\Program Files (x86)\Punch! Home and Land Premium 17\PunchHomeNGBlue.exeįaulting module path: C:\Windows\SYSTEM32\KERNE元2.DLL I previously had the program running successfully on a Vista Home PC but recently bought a new PC with Windows 10. I tried uninstalling and running the install program (setup.exe) as administrator and also the program itself as administrator and tried several different versions of Windows in compatibility mode but the same issue occurs in all attempts. Windows searches for a solution then closes the program. You can see the program interface in the background but immediately a message appears saying the program has stopped working. After installing Punch Home and Landscape Design Premium v17 in Windows 10 the following fault is repeatedly generated when the program starts.